After my flight got cancelled yesterday I had to go and try my luck again today. It all started fairly well and I passed through security in no time. Unfortunately this is where it stopped. Having already lost a day at Photokina through the cancellation I hoped to at least be able of meeting friends in the evening. But thanks to the incompetence of Easyjet the flight was over 4h delayed. If everything goes well you think Easyjet is quite good but as soon as something goes wrong you'll find out how good a company really is.
Easyjet is very bad, completely unorganized, unfriendly and unhelpful staff and no offer of compensation. They delay a plane for 45 mins at first, then another hour and finally started to swap times around but didn't know what's going on. Their only offer of compensation was after people complained to issue food vouchers. What might sound good at first turned out to be a bad joke. Giving people only a meagre 3 GBP voucher might be ok in other countries but in the UK this does not even allow you to buy a sandwich. This does not quite fit within the European regulations which demand an 'appropriate compensation based on the duration of the wait'. Guess they thought recommending people to go and buy a cheese burger at McDonald's is good enough. It might be if the 3 GBP would also buy you a drink with it.
Anyway, enough rambling on. Can't wait for Photokina tomorrow but this was the last time I used Easyjet, now I just hope I can get my compensation from them. Can't recommend using them at all, very bad service. Better pay a bit more with a decent airline.